Technology Supported Services

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Contents

A

Access Control

  • Access Control is the solution to door key issues. It provides students and workers with proximity cards, all of which can be controlled by time-management through software. If a card is lost or stolen, the card can be disabled and will no longer work with any of the doors. Access Control is still in its early phases of deployment.
  • Access Control also refers to the control to important information, such as personal files or access to permissions.

Accounts

  • Every student, teacher and staff member has a specific account that technology provides so they can log onto computers and e-mail.
  • Staff accounts use last name, first initial naming convention.
  • Student accounts are generated using the 5-digit ID assigned for each student in Skyward.

Authentication

  • Authentication is in correlation with Access Control. This is how most technology is controled, through the systematic process of Authentication. Most users know this as a Username and Password, or at an ATM or Store, a credit/debit card and your signiture/PIN.

Anti-Spam

  • This refers to mostly e-mail now-a-days, consisting much of a combination of software and hardware blocks that tries to intelligently weed out e-mails that users do not want, also known as Spam.

Anti-Spyware

  • Anti-Spyware holds the same concept behind Anti-Spam, however spyware is usually contained within Spam and can do any number of things from redirecting a user from one website to another, to popups. Usually spyware is not malicious. We take steps to eliminate spyware with our firewalls.

Anti-Virus

  • This is the process of preventing and destroying viruses, or self replicating files. Viruses can be begnin or malicious. They can do a wide range of tasks. We have systems in place, such as firewalls, spam blockers, and client-side AntiVirus programs.

B

Backup

  • This is the process of saving important files in two different locations in order to create a safety net. If one computer fails, one can go to the other location to retrieve the files.

Building Connectivity

  • All District87 buildings are connected via a highspeed fiber optic connection.

C

Calendar (Online System)

Description Pending

CIPA Filter

Description pending


CRT / KIDS / Filemaker / Special Education IEP Application

Description pending

D

DATA

data@district87.orgis an email address that you can send any student data requests (class lists, needed reports, etc.) Several people sit on this list who are able to address your student data requests.


DCR

Description pending

Directory Services

Description pending

E

Educator Access / Skyweb / Teacher Access

http://skyweb.district87.org Skyward Educator Access is a website that allows classroom teachers to view student information including demographics, schedules, test scores, etc. Secondary teachers have the ability to use this as a gradebook system.

Questions about Educator Access can be directed to data@district87.org

Exchange / Microsoft Exchange

  • Microsoft Exchange Server is a collaborative software server. Exchange is very widespread in large corporations using Microsoft infrastructure solutions. Among other things, Microsoft Exchange manages electronic mail, and is thus a popular mail server. Exchange is closely tied with Outlook, which serves as the most common user interface to access Exchange server features - email, caledars, contacts, etc.

F

G

H

Helpdesk

The Helpdesk is core to solving technology problems while providing feedback. Use the helpdesk to submit hardware and software problems or even classroom project and professional development assistance.

To open a helpdesk ticket:

  1. Go to the link above in Internet Explorer
  2. Choose Technology Helpdesk
  3. Select Open Ticket from the drop-down menu
  4. Enter proper information in the fields
  5. Click submit

After completing the form, the following work process ensues:

  • You will receive an email confirmation with a ticket number.
  • When the ticket is assigned an technician, you will also receive an email.
  • When the work is complete, another email will be sent. The technician must leave a note on closing a ticket

Tickets may be reopened if not completed to satisfaction.

I

ID Card Services

  • The High School is using an ID Card system to produce ID Cards for all students and staff. These cards hold information such as Name, School, School Year, if the student has internet access or not, and whether they have an Activity Pass.

Instant Messenger / IM

  • Instant Messenger, http://im.district87.org, is the internal messaging system (like AOL and Yahoo Messenger) available to all staff and students in District 87. It only works internally and is currently in beta testing.

IP Services

Description pending

J

K

KIDS / CRT / Filemaker / Special Education IEP Application

Description pending

L

Library Automation

Description pending

ListServ

  • A listserv (or Electronic Mailing List) is a email list setup to allow individuals to subscribe and unsubscribe and receive and send email to the list. You may request a listserv via the following website http://listserv.district87.org

M

Machine Deployment

Description Pending

Maintenance Server

Description pending

Media Services

Description pending

Microsoft Operations Manager (MOM)

Description pending

Moodle

Moodle, http://moodle.district87.orgis a course management system (CMS) - much like WebCT or Blackboard. It is an open source software package designed using sound pedagogical principles, to help educators create effective online learning communities.

Teachers are able to use Moodle to create, use, or modify the following activities on their personal Moodle site:

  • writing prompts
  • tests and/or quizzes
  • website addresses (supplements to whatever your unit covers)
  • assignments (PowerPoint, pamphlets, newsletters, essays, etc.)
  • discussion questions, texts, group projects, and
  • assignment/event calendars.

Students in their classes will be able to use the site to access information and directions, take quizzes or tests, turn in assignments, discuss issues, and journal anywhere there is internet access. Teachers have the same advantage; they will be able to access their students’ responses, projects, test results, or progress anywhere there is internet access.

Obviously, this technology is pretty broad and will require staff development. Some starter documentation is available on the D87 Moodle website. Technology will be happy to offer training for 5 or more staff at a time.

N

Network Security

Description pending

Newsgroups

Description pending

O

P

Papercut Print Monitor

Description pending

Parent Access

http://parent.district87.org Skyward Parent Access is a website for parents to view their student’s grades, demographics, attendance, schedules, and grade book information.

Phonemaster

http://phonemaster.district87.org is a web-based phone system available to District 87 staff. Phonemaster allows users to record voice messages from a computer and automatically send the messages to a group of phone numbers. Phone numbers can be entered manually or imported from various programs, including Skyward. Phonemaster also can be configured to accept incoming calls which are then transferred as a voicemail to a user's District email account.

Print Cluster

Description pending

Q

R

Reading A-Z

http://readingaz, Reading A-Z is an internal web-based reading resource available to all staff.

Because it is delivered over the Internet, Reading A-Z is a constantly changing program. Each month, Reading A-Z adds new books, lesson plans, and other resources, thus continually expanding its wealth of materials.

The website has more than 2,400 downloadable books (including English, Spanish, and French versions) and thousands of teaching and learning materials.

In addition to the K-6 market, Reading A-Z materials have found widespread use at a range of grade levels in special education and special needs, remedial reading, ESL, and ELL.

To use the resources at Reading A-Z, just visit the link from any computer within District 87.

Reading Counts

Scholastic Reading Counts! is a complement application to Scholastic Reading Inventory that gives District 87 teachers a proven, strategic tool for developing independent reading skills, improving reading proficiencies, raising reading test scores, and demonstrating the results.

Remote Installation Services (RIS)

Remote Installation Services allows Technology to take a snapshot image of the various systems within the district, including software installations for classrooms, labs, and office installations. We use this service to rebuild software on the machine in short order when they start acting up. If you would like to be able to RIS your own machine, please submit a helpdesk ticket.

Resource Scheduling Services

Resource Scheduler, http://reservations.district87.org, is a web-based resource scheduling software designed for reserving resources. The application allows you to easily view and reserve resources such as conference rooms, vehicles, a/v equipment or staff, or you can customize the program to include just about any resource you may need to achieve your scheduling goals.

For more information about scheduling a District 87 resource, submit your request in the District 87 Helpdesk system.

S

Scholastic Reading Inventory (SRI)

Scholastic Reading Inventory Enterprise Edition is licensed for all elementary students in District 87. SRI allows you to quickly place students at the correct instructional and independent reading levels, while it helps you increase accountability and better gauge the overall effectiveness of your curriculum.

While SRI identifies students' Lexile® levels, Scholastic also offers several Lexile-based reading programs to address their educational needs, including Reading Counts

Security Systems

District 87 hosts over 450 surveillance cameras, including 32 in each elementary and Raymond, 96 at BJHS and 128 at BHS. Various personnel and the Bloomington Police have access to these cameras.

Video is archived on digital video recorders for several weeks at each building and can be searched on demand.

Self-Help

This is where all technology documentation is kept.

If you click on the SelfHelp link, it will take you to a Sharepoint site that is searchable.

As of October 2007 we will changing this to a Wiki format and adding more content (this is what you are using now). We expect this to be released in January 2008.

If you create or find useful documentation for any technology, feel free to send it to jim@district87.org and it will be uploaded to the Self-help section. Since the next version will be a Wiki, you will be able to do this yourself in the future.

Sharepoint

Sharepoint, http://sharepoint.district87.org is a web-based technology that brings many other technologies together into one interface. It is comprehensive and can be used for instructional and administrative purposes to share documents, push specific data to specific users, create discussion areas and blogs, surveys, and various custom applications. Obviously, this technology is pretty broad and will require staff development. Some starter documentation is available under the self-help section of the website. Technology will be happy to offer training for 5 or more staff at a time. Either submit a helpdesk ticket or email jim@district87.org for more.

Skyward

Skyward is the student information system (SIS) for District 87.

Skyward - Parent Access

http://parent.district87.org Skyward Parent Access is a website for parents to view their student’s grades, demographics, attendance, schedules, and grade book information.

Skyward - Skyweb / Educator Access / Teacher Access

Better known as Educator Access, http://skyweb.district87.org is a website that allows classroom teachers to view student information including demographics, schedules, test scores, etc. Secondary teachers have the ability to use this as a gradebook system.

Questions about Educator Access can be directed to data@district87.org

Skyward - Student Access

http://student.district87.org Skyward Student Access is a website for students to view their grades and schedules.

Students need a Skyward password for this service. Please check with your building administration for service and student password information.

Storage

Description pending

Systems Management Server (SMS)

Description pending

Software Update Server (SUS)

Description pending

Smart Classrooms

  • Smart Classrooms are classrooms that use a white-board sized touch-screen display device in conjunction with a projector and a centralized "Smart Cabinet".

T

Teacher Access / Educator Access / Skyweb

Better known as Educator Access, http://skyweb.district87.org is a website that allows classroom teachers to view student information including demographics, schedules, test scores, etc. Secondary teachers have the ability to use this as a gradebook system.

Questions about Educator Access can be directed to data@district87.org

Terminal Services / TermServ / Remote Access

Description pending

U

Ultimate Survey / Survey

Description pending

United Streaming

  • UnitedStreaming is a digital video-on-demand service developed by Discovery Education and is available to all District 87 staff. Features include:
    • The largest and most current K-12 digital video library available
    • A standards-based video-on-demand application
    • Practical teacher and student learning resources

V

Voice over IP Services

Voice over Internet Protocol, also called VoIP, IP Telephony, Internet telephony, Broadband telephony, Broadband Phone and Voice over Broadband is the routing of voice conversations over the Internet or through any other IP-based network.

District 87 has had VOIP implementations in limited scope since 1999. There are no current plans to expand VOIP as of 2007-08 school year.

Video Surveillance

Description pending

W

Web Event

WebEvent is a public calandar system. This has been replaced with Thyme Calendar Program.

Web Services

Description pending

WinSnap

Description pending

Wireless Access Points (WAP)

  • Wireless Access Points are available throughout the district, allowing for supported wireless devices to securely access the District 87 network. Visitors and unsupported wireless devices may also use the unsecured wireless network for Internet access. More information about this service is available at www.district87.org/technology/wireless

X

X: Drive

Description Pending

Xerox Multi-Function Machines

  • Every building in District 87 has two or more Xerox multi-function machines that were recently added to the District 87 network to provide increased functionality. In addition to walk up copying, these machines can be used for scanning to email, printing from computers, and using scan cover sheets to route documents easily. In addition, the Xerox Multi-function machines have greater feature sets than normal printers including speed, booklet printing, collating, stapling and more. It is recommended that staff use the Xerox machines as the cost per page is signicantly cheaper. Training on copying, printing and scanning will cover the topics above.

Xerox - Printing

  • Would you like to print to a Xerox machine? Do you need booklet printing, stapled or collated printing? Would you like to ensure confidential print jobs can be printed to a network printer? Now that all Xerox machines in District 87 are networked, they can do more than copying. Staff can send print jobs directly to a Xerox printer. This session will demonstrate how to access a Xerox printer, send a print job from your computer, change options including Secure Print for confidential documents, 2-sided printing, booklet printing, collating, stapling and more. Training on Xerox - Printing will cover all the topics above.

Xerox - Copying

  • All Xerox copying functions are covered by Xerox support. For more information about copying training, please contact Sharon in Copy Services.

Xerox - Scanning

  • Would you like to scan a document to your own email? Would you like to send student work home via email? Now that all Xerox machines in District 87 are networked, they can do more than copying. Staff may scan any documents directly from a Xerox printer to a District 87 email address. Documents will be changed into a PDF file, which can be opened with Acrobat Reader - a program installed on all District 87 computers. This file can then be forwarded on to any email address outside the District 87 network. Training on Xerox - Scanning will cover everything needed to complete a scan to email.

Xerox - SmartSend / Freeflow

  • Do you do a great deal of scanning from the Xerox machine and find it cumbersome? Do you need to convert a document to another format (Word, PowerPoint, PDF, TIFF, etc)? In addition to Xerox - Scanning (above), the District also offers the ability for staff to create scan cover sheets to more easily route scanned documents to common locations (email, web servers, District 87 Print Shop, and more). The advantage of this over Xerox scanning is users only need to check boxes on the cover sheet created and the Xerox will do the rest. Documents can be converted to searchable PDFs, Word documents, and more. Training on Xerox - SmartSend will cover all of these topics. More detailed information from Xerox is located here.

Y

Z

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